If you suspect you have a Gas Leak contact Scottish Gas Networks on 0800 111 999 or via textphone (minicom) on 0800 371 787

To report loss of water contact Scottish Water on 0800 0778 778 or via their online portal 

To report loss of electricity contact SP Energy Networks on 105 free from your mobile or landline


An emergency repair is a repair which if not carried out could threaten the health or safety of the tenant, or could cause serious damage to the building e.g. Fires, Unsecure Doors and Windows, uncontainable water leaks.

If an emergency situation arises outwith office hours, i.e. after 5:00 p.m., at weekends or on Public Holidays you should contact the out of hours Emergency Repairs Service on 01294 468113 (Gas Emergencies) or 0800 999 2520 (All Other Emergencies)

The Emergency Repair Service should be called out in the event of an Emergency Only.

It is vitally important that access is available for emergency repairs to be carried out.  If access is unavailable on such occasions the Association has the right to force entry to avoid endangering residents and  the properties.