Please call 0141 578 0200. During office hours* a member of our Team will assist you.
If an emergency situation arises outwith office hours, i.e. after 5:00 p.m., at weekends or on Public Holidays you should contact the out of hours Emergency Repairs Service on 01294 468113 (Gas Emergencies) or 0800 999 2520 (All Other Emergencies)
If you have a power cut or an emegency call 105 free from your mobile or landline
If you suspect you have a Gas Leak contact Scottish Gas Networks on 0800 111 999
To report loss of water contact Scottish Water on 0800 0778 778 or via their online portal.
*Office Hours:
Monday to Thursday 9am - 5pm & Friday 9am - 4pm.
*The office will close between 12.30pm-13.30pm each day for lunch.
*The office will close at 12.30pm on the first Wednesday of each month.
WHAT IS AN EMERGENCY REPAIR?
An emergency repair is a repair which if not carried out could threaten the health or safety of the tenant, or could cause serious damage to the building e.g. Fires, Unsecure Doors and Windows, uncontainable water leaks.
If an emergency situation arises outwith office hours, i.e. after 5:00 p.m., at weekends or on Public Holidays you should contact the out of hours Emergency Repairs Service on 01294 468113 (Gas Emergencies) or 0800 999 2520 (All Other Emergencies)
The Emergency Repair Service should be called out in the event of an Emergency Only.
It is vitally important that access is available for emergency repairs to be carried out. If access is unavailable on such occasions the Association has the right to force entry to avoid endangering residents and the properties.