01294 468113 (Gas Heating)
0844 247 2120 (all other emergency repairs)
0845 606 1555 (Emergency repairs to newbuild properties built within 1 year)
If you have an emergency gas heating repair when the office is closed you should telephone the out of hours repairs service on 01294 468 113. For all other emergency repairs you should telephone 0844 247 2120
Please note the above service is for emergency repairs only – all other repairs should be reported to the Association either in person, by telephone or by email. Examples of emergency repairs are listed on pages 49 to 51 of the Association’s Tenants Handbook which can also be accessed from the Related Documents section of this page.